Q&As
Can the press-on nail be reused?
Yes! Our press-on nail supports reuse.
We use high-quality materials to make each pair of press-on nail to ensure its durability and feasibility of repeated use.
However, before using it again, we recommend that you carefully remove any traces of the previous glue to ensure new adhesion and comfort.
This prolongs the life of your nails and allows them to be displayed on your hands more often, allowing you to enjoy the confidence and pleasure of beautiful fingertips even more.
If you have any questions about how to clean and care for your armor, please feel free to contact us and we will be happy to help.
Can I pick up my order in store?
Yes, you can pick up the nails at our warehouse in Windsor, Ontario, Canada.
All you have to do is place your order directly on the website and select the "pick up" option.
Normally, we will prepare your nails within 4 hours after you place your order, so that you can pick it up
How to wear press-on nail?
Our press-on nail has two different attachment methods.
The first is to wear it using our double sided jelly glue.
This way you can reuse your press-on nail without damaging your nails. And it’s suitable for most people to use for the first time.
The second is to use our special nail glue. With this glue, you can extend the time you wear your manicure each time.
What items are included in our complimentary kit?
Our gift kit includes double-sided jelly glue, alcohol cotton pads, nail pushers, nail files and special nail glue.
Using these tools, you can easily complete the wearing process.
Double-sided jelly glue and special manicure glue allow you to reuse your press-on nail many times, ensuring that your manicure is always beautiful and long-lasting.
Can I cut or modify the press-on nail?
For our press-on nails, we recommend that you do not cut or modify them.
If you need to adjust the shape slightly, you can use a nail file to gently smooth out the shape you want.
However, be sure to treat it gently to avoid damaging the integrity of the armor.
What should I do if my armor accidentally falls off?
If your armor accidentally falls off, please don't worry too much.
First, patiently remove any nail glue residue from your nails and make sure the nail surface is clean.
You can use an alcohol pad or warm water to wipe gently. Then, try wearing the armor again.
If there is glue residue at the bottom of the nail, you can use double-sided jelly glue or special nail glue to reattach it.
Note that there is no oil or moisture on your nails, as this will help improve the bond.
What if I have to take off the armor?
While we don’t recommend forcing your nails to be removed as this may damage your natural nails, we can provide some advice if you must do so.
First, you can soften the glue by soaking your hands in warm water.
You can then use an alkaline cleaning product, such as dish soap or soap, to gently press down on the tip of the nail to see if the base of the nail lifts naturally.
If so, you can carefully remove the entire armor several times. Please operate with caution to avoid unnecessary damage.
What if I want to return or exchange the product I purchased?
For hygiene reasons, we are unable to provide returns or exchanges.
But if there is a quality problem with the product you receive, we will try our best to solve it for you.
You can contact us via email at gilliangnail@gmail.com.
Please describe your problem in detail, we will handle it according to your situation and provide you with a satisfactory solution.
Can I edit or cancel my order after placing it?
Sorry, we only allow order editing or cancellation within 24 hours after the order is placed.
Once our goods are shipped, you will not be able to make any modifications, including activities such as adding, deleting, modifying products, exchanging products, or changing addresses.
Therefore, please carefully confirm the products in your shopping cart before placing an order to ensure that they are the items you want.
Can I customize my press-on nail?
Yes, we can provide you with customized design services. You can tailor the pattern, size and shape to suit your individual needs.
However, it should be noted that custom styles cannot be returned or exchanged once ordered.
Also, please note that the minimum order quantity for custom styles is 100 pieces.
If you have any other questions or need further information about customization services, please feel free to contact us.
What should I pay attention to before using your product?
Please always consult your family doctor before using our products.
This will prevent possible harm to you.
You should be cautious especially if you are pregnant or have a history of allergies.
Make sure you seek your doctor's advice before using any new product and understand the safety and risk factors relevant to your personal situation.
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